Effective Date: 15 May, 2025
Website: www.thetancraft.com
At The Tan Craft, we are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping & Delivery Policy to understand how and when your order will be delivered.
📦 Shipping Coverage
We currently offer shipping across India. We do not ship internationally at this time.
🚚 Shipping Charges
- Free Shipping on all prepaid orders.
- Cash on Delivery (COD) charges may apply and will be shown at checkout.
⏱ Delivery Timeframe
- Orders are processed within 1–2 business days after confirmation.
- Delivery usually takes 5–7 business days depending on the location.
- Remote or rural areas may take slightly longer.
- Delays due to weather, strikes, or courier issues are beyond our control.
📤 Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order through the “My Orders” section on our website.
🧾 Order Confirmation
You will receive an order confirmation email/SMS with your order details once the payment is successfully processed.
📍 Incorrect Address or Non-Delivery
Please make sure your shipping address and contact details are accurate.
- We are not responsible for failed deliveries due to incorrect or incomplete addresses.
- If a package is returned to us, re-shipping charges may apply.
💼 Multiple Shipments
If your order contains multiple items, they may be shipped separately depending on availability.
📞 Need Help?
If you have questions or issues with your delivery, contact our support team:
The Tan Craft
📧 Email: support@thetancraft.com
🌐 Website: www.thetancraft.com
📍 Based in Maharashtra, India